Data Retention Policy

Last updated: April 2026

Markable retains data for the following periods:

  • Teacher account data: duration of subscription plus 12 months
  • Uploaded scripts: 24 months from upload date
  • AI feedback and teacher assessments: 24 months
  • Payment records: 7 years (legal requirement)
  • Login and access logs: 90 days

Deletion requests: You may request deletion of your data at any time by contacting us. We will action deletion requests within 30 days.

Automatic deletion: Scripts older than 24 months are automatically deleted from our systems.

Upon account closure: All personal data is deleted within 30 days of account closure, except where retention is required by law.